SAVE, A Friend to Homeless Animals

Turn your love and passion for animals into a rewarding career. Join the SAVE team!

If you are committed to protecting the health and welfare of homeless companion animals and strengthening the human-animal bond, please fill out an employment application.

dog at a desk

Volunteer and Adoption Event Coordinator

Status: Full-time
Schedule: Wednesday-Sunday, 40 hours per week
Reports to: Director of Operations, Assistant Shelter Manager, Executive Director

Functions/Knowledge/Skills Required:
The person in this position is responsible for the recruitment of volunteers for SAVE, arrangement of their training and service as volunteers, the maintenance of records, and communication and coordination of volunteer activity at SAVE and at off-site events.

Responsibilities:

Adoption Event Coordinator:

• Assist with scheduling off-site adoption and table events for SAVE.
• Coordinate details of events, including volunteers to fill shifts, and sending reminders to registered volunteers two days in advance of the activity. Utilize Volunteer Spot calendar for sign-ups.
• Organize and transport animals and necessary medical records and equipment to (and from) events.
• Answer questions about SAVE, explain the adoption process, and help families complete the adoption or volunteer applications.
• Collect monetary and in-kind donations, and provide the general donation form.
• Keep work area(s) uncluttered and attractive.
• Assist event volunteers with concerns, issues, or problems.
• Report to the director of operations about the success of each event, and keep track of successful events.
• Identify community outreach opportunities such as fairs, festivals, local stores and special events.

Volunteer Coordinator

• Develop, promote, and maintain a wide range of volunteer opportunities within the organization.
• Survey the staff regularly to assess needs for volunteer assistance.
• Conduct and/or arrange for volunteer orientation and training.
• Schedule all volunteer activity.
• With the executive director and director of operations, develop and manage volunteer policies, procedures, and standards of volunteer service.
• Organize and participate in regularly scheduled volunteer meetings, recognition programs and special events.
• Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate.
• Maintain accurate records and provide timely statistical and activity reports on volunteer participation.
• Provide ongoing support and guidance for volunteers.
• Confer with volunteers to resolve grievances and promote cooperation and interest.
• Coordinate corporate group-volunteer days.

Education and Experience

• Knowledge of management principles and evaluation techniques related to programs that involve volunteerism.
• Have job-related experience, such as management, customer service, managing volunteer programs, and/or leading teams.
• Ability to operate a vehicle observing legal and defensive driving practices and operations of vehicle under all types of weather and road conditions. Must maintain insurability to operate agency vehicles as a condition of employment.

Specific Job Skills

• Compassion and empathy for animals and humans.
• Strong interpersonal, verbal and written communication skills.
• Excellent customer service skills, particularly with a variety of client situations.
• Ability to remain calm and empathetic in stressful situations.
• Demonstrated ability to be self-motivated, organized, innovative, and team-oriented.
• Shows maturity, good judgment and performs duties in a timely and professional manner.
• State and Federal laws, ordinances and regulations relating to animal care and OSHA compliance.
• Safe/humane handling of animals of varying sizes, temperaments, and strengths.
• Various breed of dogs, cats and other domestic animals, various kinds of animal behavior, and illness identification.
• Proficiency in computer skills, which include Excel, Word, PowerPoint, and Outlook.
• Knowledge of shelter database management (Adopt a Friend, a plus).

Capabilities

• Must demonstrate the core values of the organization.
• Ability to conduct oneself in a calm and professional demeanor when dealing with the public and/or difficult situations.
• Effectively communicate both verbally and in writing.
• Ability to work well with a diverse group of staff and volunteers.
• Willingness to adjust hours to accommodate the needs of the job.
• Ability to effectively manage a wide array of tasks, projects, and responsibilities.

Email inquiries to save@savehomelessanimals.org

CLICK FOR EMPLOYMENT APPLICATION

Assistant Shelter Manager

Status: Full time, exempt
Schedule: Five days a week, as needed (Sun-Thurs)
Reports to: Director of Operations, Executive Director
Supervises: Caretakers, Vet techs

The Assistant Shelter Manager position is primarily responsible for assisting in the management of daily operations, including supervisory and training of shelter personnel, teambuilding, coordination and supervision of the animal care, adoptions, record-keeping, and ensuring high quality customer service is provided to the public by all staff and volunteers. The position reports to the Director of Operations to ensure the safe and humane treatment of all shelter animals while upholding the highest standards of care at SAVE, A Friend to Homeless Animals.

We are seeking an individual with a demonstrated passion for companion animal welfare with strong people management skills. The individual must demonstrate the core values of the organization on and off the job.

Essential Duties and Responsibilities:

• Assist in daily management of SAVE shelter operations to ensure safe, sanitary, and humane operations consistent with SAVE policies and procedures and in compliance with OSHA regulations.
• Act as primary point of contact for all shelter staff when Director of Operations is not on site.
• Train, supervise, and direct the activities of the animal care staff (including volunteers, when necessary) to maintain an approved standard of care and achieve the completion of daily work assignments following proper shelter protocols.
• Assist in supervising or assist with the proper care and feeding of the animals in our care, as needed.
• Assist in the oversight of inventory to ensure supplies are utilized efficiently and within budget, and re-orders are placed as necessary (such as food, cleaning supplies, litter, and materials).
• Assist in supervising and training of shelter staff and carry our supervisory responsibilities in accordance with expectations, policies, and labor laws.
• Prepare and direct shelter daily activities, as assigned.
• Identify training opportunities and provide the staff and volunteers with ongoing supervision and training to develop their skills and abilities to ensure performance outcomes remain consistently high.
• Work with the Director of Operations and Executive Director to ensure the shelter operates at a high level of quality while remaining fiscally responsible; provide input in the development and operations of the facility, and promote and facilitate proactive animal sheltering actions.
• Ensure high quality customer service is provided to the public by all staff and volunteers.
• Represent SAVE in a professional manner forwarding its mission, goals, and objectives.
• Educate clients on responsible animal guardianship, animal care and local ordinances.
• Process adoptions, stray and surrendered animals, enters computer data, and completes necessary paperwork in a timely manner.
• Accept donations; ‘in kind’ and monetary through SAVE POS software system with accuracy and completeness.
• Check voice mail and e-mails frequently; Respond and/or refer to appropriate staff as necessary to ensure positive relationships and outcomes.
• Keep reception and entry areas uncluttered and attractive.
• Complete animal adoptions, ensuring all transaction paperwork and computer records are complete and accurate.
• Schedule animals for pick up.
• Prepare paper work; foster contract, adoption contract, Petco & PetsMart forms and adoption packets and any other necessary forms.
• Evaluate and review owner surrenders with Director of Operations.
• Advise owner of surrender approval or denial.
• Schedule surrenders with owners to minimize pain for the owner, minimize stress on the animal and ensure that the caretaking staff is ready to house the animal.
• Collect surrender fee and complete intake paperwork.

Specific Job Skills:
• Compassion and empathy for animals and humans.
• Strong interpersonal, verbal and written communication skills.
• Excellent customer service skills, particularly with a variety of client situations.
• Ability to remain calm and empathetic in stressful situations.
• Demonstrated ability to be self-motivated, organized, innovative, and team-oriented.
• Shows maturity, good judgment and performs duties in a timely and professional manner.
• State and Federal laws, ordinances and regulations relating to animal care and OSHA compliance.
• Safe/humane handling of animals of varying sizes, temperaments, and strengths.
• Various breed of dogs, cats and other domestic animals, various kinds of animal behavior, and illness identification.
• Proficiency in computer skills, which include Excel, Word, PowerPoint, and Outlook.
• Knowledge of shelter database management (Adopt a Friend, a plus).

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Dealing with possible unruly, vicious, sick, injured, and dangerous animals and impounding the same safely and humanely.
• This position is regularly required to use hands and fingers, handle or feel objects, tools or controls; and reach with hands and arms.
• Requires the ability to stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch. The position holder must be able to regularly lift and/or move up to 50 pounds and occasionally lift, push, and/or move up to 100 lb or more.
• While performing the duties of this job this position may be exposed to animal odors, airborne particles, parasites, and infectious diseases.
• The noise level in the work environment is usually moderate.
Exposure to all types of weather conditions.

Training, Education, Licenses or Certificates:
• High School diploma or GED
• CVT preferred
• Valid driver’s license

Experience:
• Minimum of 2 years in a lead supervisory role preferred.
• Minimum of 2 years experience in animal sheltering, kennel, or veterinary environment.
• Ability to operate a vehicle observing legal and defensive driving practices and operations of vehicle under all types of weather and road conditions. Must maintain insurability to operate agency vehicles as a condition of employment.

Email inquiries to save@savehomelessanimals.org

CLICK FOR EMPLOYMENT APPLICATION

Foster Coordinator/ Adoption Counselor

Status: Full time, hourly
Schedule: Four-Five days a week, as needed
Formally Reports To: Assistant Manager/Director of Operations, Executive Director
Informally Reports To: Shelter Veterinarian

The Foster Coordinator/ Adoption Counselor position is primarily responsible for coordinating the movement of shelter animals into foster care, reception activities, screening/reviewing applications and facilitating the adoption process. This individual must demonstrate a passion for companion animal welfare, team spirit, strong customer service skills, professionalism, time management skills, and personal development. This position does not have direct reports.

Essential Duties and Responsibilities:

  1. Foster coordinator responsibilities:
    a. Recruits and trains foster care volunteers.
    b. Coordinates movement of shelter animals into foster care.
    c. Monitors health and behavior of animals in foster care and reports findings to appropriate staff; dog behavioral issues to Sr. Kennel Manager, medical issues to veterinary staff, and all issues reportable to the Manager/Director.
    d. Manages foster care activities and reports status update to management on a routine basis (e.g., monthly) and more frequently upon request.
    e. Keeps relevant team members informed regarding status of animals moving to foster care, in foster care, and returning from foster care.
  2.  Pet adoption counseling activities:
    a. Screens potential adopters, reviews applications, files paperwork, observes interactions between pets and potential adopters, educates owners about proper pet care, sets up appointments for veterinary procedures, and processes adoption fees.
    b. Assist with a variety of other duties at the shelter such as processing donations, answering phones, updating records, filling out cage cards, ordering supplies, assist with walking dogs or cleaning cat cages, when required.
    c. Other duties, as assigned
  3. Personal Development Expectations
    a. Be receptive to feedback and coaching.
    b. Learn new techniques, skills, & strategies.
    c. Attend related training conferences/seminars (in person and online).
    d. Share and implement new ideas, strategies, etc.

Specific Job Skills:
Compassion and empathy for animals and humans.
Strong interpersonal communication skills.
Strong customer service skills, particularly with a variety of client situations.
Ability to remain calm and empathetic in stressful situations.
Demonstrated ability to be self-motivated, organized, innovative, and team-oriented.
Shows maturity, good judgment and performs duties in a timely and professional manner.
Knowledge of State and Federal laws, ordinances and regulations relating to animal care and OSHA compliance.
Safe/humane handling of animals of varying sizes, temperaments, and strengths.
Knowledge of various breed of dogs, cats and other domestic animals, various kinds of animal behavior, and illness identification.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
a. Dealing with possible unruly, aggressive, sick, injured, and dangerous animals and impounding the same safely and humanely.
b. This position is regularly required to use hands and fingers, handle or feel objects, tools or controls; reach with hands.
c. Requires the ability to stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch. The position holder must be able to regularly lift and/or move up to 50 pounds and occasionally lift, push, and/or move up to 100 lb or more.
d. While performing the duties of this job this position may be exposed to animal odors, airborne particles, parasites, and infectious diseases.
e. The noise level in the work environment is usually moderate.
f. Exposure to all types of weather conditions.

Training, Education, Licenses or Certificates:
• High School diploma or GED (Associates or Bachelor’s degree desirable)
• Valid driver’s license

Experience:
• Minimum of 1 year experience in animal sheltering, kennel, or veterinary environment (preferred).
• Previous foster care coordinator experience or equivalent work experience desirable.
• Ability to operate a vehicle observing legal and defensive driving practices and operations of vehicle under all types of weather and road conditions. Must maintain insurability to operate agency vehicles as a condition of employment.

Email inquiries to save@savehomelessanimals.org

CLICK FOR EMPLOYMENT APPLICATION

Equal Employment Opportunity

SAVE is committed to providing equal opportunity to all employees and applicants for employment in all aspects of the employer-employee/applicant relationship including, but not limited to, advertising, recruiting, testing, interviewing, hiring, training, education, assistance, compensation, promotion, benefits, discipline, termination, layoff, return from layoff, social and recreational programs, and all privileges and conditions of employment. SAVE seeks to employ the best qualified people in all positions and to provide equal opportunity for advancement to all employees. SAVE will not discriminate against or give preference to any person for any unlawful reason. SAVE complies with all local, state and federal laws and will not unlawfully discriminate because of sex, sexual or affectional orientation, color, race, religion/creed, national origin, nationality, ancestry, gender identity and expression, marital status, domestic partnership or civil union status, pregnancy, age, physical or mental disability, liability for service in the armed forces of the United States, genetic information, possession of atypical hereditary cellular or blood trait (AHCBT) , or any other characteristic protected under law.